SHIPPING & RETURNS
Geofoam Direct ships and delivers from our Sydney warehouses. Please check relevant product pages for more information or contact us directly.
SHIPPING/DELIVERY LEAD TIMES(to Metro Areas)
Collapsible content
Polystyrene - EPS Foam
- 5-8 business days for Sydney Metro Area (pickup available)
- For other states and anywhere in Australia - please contact us directly.
* Urgent requests can be made by arrangement - urgent order premiums may apply)
Custom Cut to Size
- 5-10 business days for Sydney Metro Area (pickup available)
- For other states and anywhere in Australia - please contact us directly.
* Urgent requests can be made by arrangement - urgent order premiums may apply)
Polyurethane - PUR Foam
- 5-8 business days for Sydney Metro Area (pickup available)
- For other states and anywhere in Australia - please contact us directly.
* Urgent requests can be made by arrangement - urgent order premiums may apply)
Polyisocyanure - PIR Foam
- 5-8 business days for Sydney Metro Area (pickup available)
- For other states and anywhere in Australia - please contact us directly.
* Urgent requests can be made by arrangement - urgent order premiums may apply)
SHIPPING COSTS
Please note that Geofoam Direct has the right to modify shipping charges for online orders if we discover that the actual costs are significantly higher than the initially calculated website shipping cost.
REGIONAL (OUT OF METRO AREAS)
Occasionally, some rural and remote locations aren't always directly serviced. Extra delivery fees may apply to have the goods delivered directly to the address (even though the direct delivery address was provided at the time of order). These circumstances are totally out of our control.
RETURNS POLICY
As per our company's return policy, if there is a fault with the product or damage incurred with the product or is not as described, you are entitled to a full refund of the purchase price and shipping costs. We do not provide refunds for change of minds or in certain circumstances a 10% restocking fee would apply.
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100% AUSTRALIAN OWNED AND OPERATED.
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100% AUSTRALIAN-MADE FOAM PRODUCTS.
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AUSTRALIA-WIDE SHIPPING. MANUFACTURER DIRECT.